Contact us

For information about your super, your member login, member account or if you need to change your contact details

Local callers

1300 725 171

Overseas callers

+61 2 4298 6030

Member enquiries

PSSap member enquiry form

Other enquiries

members@pssap.com.au

Local fax

1300 364 144

Overseas fax

+61 2 4253 6122

Post

PSSap Locked Bag 9300
Wollongong NSW 2500

Operating hours

8.30am - 6.00pm, Monday to Friday (Eastern Standard Time)

 


For information about investments and governance

Commonwealth Superannuation Corporation – trustee of PSSap

Web

www.csc.gov.au

Phone

+61 2 6263 6999 

Email

secretary@csc.gov.au

Fax

+61 2 6263 6900

Post

GPO Box 1907, Canberra ACT 2601

If you have a complaint

Phone

1300 725 171

Email

complaints@pssap.com.au

Fax

1300 364 144

Post

PSSap Complaints Officer
Locked Bag 9300
Wollongong NSW 2500


If you are still not satisfied

Please contact the Superannuation Complaints Tribunal (SCT) which is an independent arbitrator set up by the Australian Government to resolve superannuation member complaints. You can lodge your complaint to SCT free of charge if you are dissatisfied with PSSap’s response or PSSap cannot resolve your situation within 90 days.

Phone

1300 884 114

Email

info@sct.gov.au

Web

www.sct.gov.au

Fax

+61 3 8635 5588

Post

Superannuation Complaints Tribunal
Locked Bag 3060
Melbourne VIC 3001

Freedom of information requests

Please address request to the administrator of PSSap, Pillar.

Phone

1300 725 171

Email

foi@pssap.com.au

Post

Pillar Locked Bag 9300
Wollongong NSW 2500

Webmaster feedback and suggestions

PSSap welcomes your feedback; this website is designed to help you make sense of your scheme and retirement planning needs. Knowing what you think helps us to continually improve the site, its content and structure in order to meet your needs. If you wish to provide feedback, please email communications@csc.gov.au